How it works

No matter how cutting-edge a Power BI solution is, and no matter how well it is built and implemented, it is ultimately the end-user who has to make the most out of it. For that very reason, after project deployment we will not leave you alone: our team will help you to familiarize both with the tool and the model features as long as it takes. 


Our team of BI administrators and developers will fix all issues, including those with roots in custom code. 

Support for any questions, problems or advisory needs such as:​


  • Support for development / enhancement of reports
  • Loading data from any source systems
  • Implement Row-level Security (RLS)
  • Help with creating DAX calculations
  • Troubleshooting a slow report
  • Licensing questions and support
  • Set up Workspaces and Apps
  • Setting up Data Gateway
  • Schedule Data Refresh
  • Data modelling
  • Queries settings and M formulas language (Transform data, formerly Power Query)


Our Power BI Support Service options

We offer our services for a fixed monthly fee. In addition, we can render services that are not included in a monthly package under a T&M arrangement.

Development support

We handle different-level issues and change requests to upgrade your Power BI solution allowing you to get reports and charts of various complexity.


End-to-end support

Our end-to-end support includes:

  • Data management
  • Regular health checks (including security)
  • Help desk
  • Troubleshooting
  • Evolution


Need to know more details about our Power BI Support & Maintenance Service? Contact us today, we will we pleased to get in touch with you